KVKK Clarification Text

Clarification Text of the Personal Data Protection Law No. 6698 (“KVKK”)

As Teknorova Bilişim Teknolojileri Sanayi ve Ticaret Ltd. Şti. (referred to as “teknorova”), we place great importance on the personal data and privacy of our valued customers (referred to as “customer”). The personal data obtained within the framework of the principle of respect for privacy and fundamental rights and freedoms are processed by our company in accordance with the Personal Data Protection Law No. 6698 (“KVKK”). Processing is defined in Article 3 of the KVKK as recording, storing, maintaining, modifying, reorganizing, disclosing, transferring, taking over, making available, classifying personal data.

Collected Personal Data and Method of Collection

Teknorova collects the following personal data within the legal framework allowed by the legislation, during the registration process to benefit from our services: your name, surname, company title (if any), address, phone numbers, email address, invoice details (if any), T.C. identification number, access and traffic information, email correspondences, phone calls with our call center, and communications and interactions through our social media accounts.

We collect these data to fulfill our legal obligations, to execute the sales contract between teknorova and the customer, and for reasons stipulated by laws, through the oral, physical, or electronic environment in which you communicate them to us.

Recording and Usage Areas of Personal Data

Your personal data will be processed by teknorova within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK for the following purposes:

• Providing products or services, planning pre-sales and post-sales processes, planning and execution of technical support operations, ensuring communication continuity in the execution of infrastructure or technical maintenance, repair, installation services of the ongoing service.
• Keeping financial and accounting records.
• Improving our service quality.
• Obtaining the approval of the individual performing the transaction in all transactions posing a risk, confirming identity information.
• Providing information to judicial and administrative authorities when requested.
• Sending periodical campaign works, newsletters, and notifications if the consent form is marked.
• Conducting customer risk analysis and ensuring security audits.

To Whom and for What Purposes Personal Data May Be Transferred

Your personal data is not shared with third parties. However, your personal data may be transferred to the servers of the applications we use to perform certain activities. These are as follows:

• For credit card payments, your name, surname, invoice number, amount, and payment date are transferred to PayTR Payment and Electronic Money Institution Inc. for money collection and refund purposes. Your credit card information is not stored in our systems, even if you request it.
• Your invoice data is recorded with Paraşüt Software Technologies Inc. and its software for sending invoices to customers by our finance department due to the registered electronic mail service.
• For creating stamp tax declarations and approving invoices, customer name, surname, T.C. identification number, tax office, country, city, tax number, and contract amount may be transferred to our financial advisory firm.
• In addition to all these, personal data may be shared with law enforcement and prosecution offices, courts, due to our legal obligations.

Rights of Personal Data Owners under KVKK No. 6698

Under Article 11 of the KVKK, you have the right to apply for the following purposes:

• Learn whether personal data is processed or not.
• Request information if personal data has been processed.
• Learn the purpose of processing personal data and whether they are used in accordance with their purpose.
• Know the third parties to whom personal data is transferred in the country or abroad.
• Request the correction of personal data in case of incomplete or incorrect processing.

Requests submitted to teknorova within this scope will be finalized within 30 days at the latest.

To exercise your above-mentioned rights, you can send your wet-signed petition to Teknorova Bilişim Teknolojileri Sanayi ve Ticaret Ltd. Şti. - Mücahitler Mah. Ali Fuat Cebesoy Blv. Sebzeci İş Merkezi No:38 Kat:4/403 ŞEHİTKAMİL / GAZİANTEP via a notary public or deliver it personally with your ID. You can also send an email to [email protected] from your registered or known email address along with your ID.